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Ledger: Unable to open a clients ledger

A clients ledger is unable to be opened but all other ledgers are able to be opened.

Follow the below to resolve:

  1. Open Access Elite Practice Management (PM).

  2. Double click on the affected client.

  3. The Client Details page will open, go to Dates section.

  4. Enter dates in the Date established Date Wound UP and Date Became A Client boxes.

  5. Close Access Elite PM.

  6. Reopen Access Elite PM and reopen the affected ledgers.

  7. The ledger will now open.

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