Follow the below to resolve the error:
Close and restart Elite.
Reboot your machine.
Check your versions of Elite. Check for updates and confirm you are on the latest release. - To locate your VM version, open the Elite Practice Management application and look at the bottom-right corner of the application window near the "Close" button. The VM version will be displayed there.
To update your software, navigate to the "Check for Updates" option within the application menu, follow the on-screen instructions to download and install the latest version, and restart your device after the update is complete.