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Tax: Key not valid for use in specified state

Error occurs when lodging a return.

Recent Windows updates can sometimes cause this error by introducing conflicts with the files needed by the application.

Follow the below steps to resolve the issue:

  1. Right click your Windows Button.

  2. Click on File Explorer.

  3. Locate this file path: C:\Users\Windows User Name\AppData\Roaming\Microsoft\Crypto.

  4. Right-click on the folder named RSA and select the rename option. Rename to RSAold.

    Any required files in this location will be recreated as needed.

    Lodge the return again.

🤓Tip: Appdata may be a hidden folder. To view it refre to: Practice Management: Locate the Windows AppData folder and show hidden folders.

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